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Rent Collections

The rent collection division understands the problems associated in the recovery and collection of rent from commercial and private tenants. It can be time consuming for landlords and letting agents to collect rental income from present tenants and former tenants who have absconded without issuing a new forwarding address.

Pro2Col rent collection division offers a range of services to assist our private and commercial landlords and letting agents in recovering their outstanding rent and rental income. This can vary from the use of our in-house collection officers issuing demand letters and phone collections to the current or former tenants, or using our highly trained Doorstep collection officers to attend the property of residence to secure payment.

If a former tenant has absconded without payment for rent or has damaged property, do not simply write the debt off, why not use Pro2col trace investigation division to find their new place of residence, this is a very successful and cost effective method of finding former tenants, and if they cannot be found, your money is refunded. You have nothing to lose.

In order to speed the process up of collecting outstanding rent, we have the facility accept payments from tenants online, 24hrs a day, 365 days a year through our debtor payments login portal. We also accept all major credit and debit cards through our telephone payment line, direct debits, standing order mandates and paying in books.

Clients can access all debt collections activities placed with Pro2Col, on our secure client area login, this will give you up to date actions as they occur and will keep you full informed of any progress. Pro2Col offer an open door policy, and you are more than welcome to phone for an up-date.


If you have new tenants or existing tenants that have a problem paying their rent on time, why not use our collection personal to collect rent each week or month on your behalf. All money collected is paid into our client account and remitted to you minus our commission for collections.

This is a very popular and cost effective payment plan with many private landlords and letting agents, and has also proved popular with our Clients tenants, assisting them to manage their finances and avoiding repossession or eviction for non-payment of rent.


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